Privacy Policy
General Provisions
This Privacy Policy explains how personal information is collected, used, and protected when users access and interact with our website. By using the site, you agree to the practices described in this policy. We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), and to safeguarding user privacy.
What Information We Collect
We may collect the following categories of information:
- Personal identification details, such as name, contact information, and address, provided through forms or account creation
- Technical data, including IP address, browser type, device type, operating system, and access time
- Usage data, such as pages visited, links clicked, time spent on pages, and navigation patterns
- Communication data, including information provided through forms, support requests, or inquiries
- To provide and maintain services offered on our website
- To process legal service inquiries and deliver requested legal assistance
- To improve the functionality and user experience of our website
- To communicate updates, changes, or important notices
- To fulfill legal obligations or protect our legal rights
- To analyze website traffic and usage trends through anonymized data
- Right to access personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
How We Use Information
We use the collected information for the following purposes:
Data Protection and Retention Period
We implement appropriate technical and organizational security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, limited access, and regular security audits.
Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Upon expiration of retention periods, data is securely deleted or anonymized.
Sharing Data with Third Parties
We do not sell, trade, or rent users' personal data. Data may be shared with third-party service providers strictly for service delivery (e.g., IT support, legal tools) and only under confidentiality obligations.
We may also disclose data when required by law, in response to court orders, or to prevent fraud or harm to users or the public.
Use of Cookies
Cookies are used to enhance website performance, personalize content, and analyze user behavior. Cookies may include session cookies (temporary) and persistent cookies (stored on the device). Users may manage cookies as described in our Cookie Policy.
User Rights
Under GDPR and other regulations, users have the following rights:
Policy Changes
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised "effective date." Users are encouraged to review this policy regularly to stay informed of changes.
User Consent
By continuing to use our website, submitting data, or engaging with our services, you confirm your understanding of and agreement with this Privacy Policy. If you do not agree, please refrain from using the site or submitting personal information.
🏢 FlatSure Counsel
📍 10 Anson Road, #21-07 International Plaza, Downtown Core, Singapore 079903
📞 +65 6950 3044
📧 legal@flatsureup.com